* The Wisconsin State Laboratory of Hygiene (WSLH) with 350 staff, six divisions and a budget in excess of $40,000,000 serves as the public, environmental, and occupational health laboratory for the State of Wisconsin. WSLH is a public sector entity, attached to the University of Wisconsin, but with separate statutory authority. Its administrative and clinical laboratory functions are located in the heart of the UW-Madison campus; its environmental and occupational health and information management functions are located on the far east side of Madison.Wisconsin State Statutes direct the WSLH to provide analytical support, as well as teaching facilities, and a full range of laboratory services, to the Department of Health and Family Services, the Department of Natural Resources as well as county emergency management, EMS/HAZMAT, local water utilities, waste treatment plants, licensed physicians, veterinarians, local health officers, resource management officials, coroners, and local law enforcement officials. The WSLH has been designated a Bioterrorism Level 3 (highest) laboratory, a Level 1 (highest) Chemical Terrorism response laboratory (one of only 10 in the United States), and is serving as a one of only two laboratories in the nation (the other is the CDC) to provide advanced virological testing services. The WSLH is directly linked to over a dozen federal agencies from the Office of Homeland Security to the Centers for Disease Control and Prevention to the Environmental Protection Agency and the Occupational Health and Safety Administration. Staff of the WSLH are trained to participate in the use of the Incident Command System, and must be prepared to implement a continuity of operations plan.This position is a member of a team of 3 professionals under the general direction of the supervisor of client services in the communicable disease division (CDD). This position is responsible for providing electronic and web-based reporting support to WSLH customers across, on behalf of the Wisconsin Department of Health Services (WDHS). This includes all aspects of support, including but not limited to: user setup, implementation, maintenance of improvements, identifying and solving problems, and more.Principal job functions and duties are outlined below. Hours will be primarily M-F 7:45 AM - 4:30 PM; occasional evening, weekend, and holiday work may be required.Position Duties:List of DutiesInstitutional Statement on Diversity:Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.For more information on diversity and inclusion on campus, please visit: Diversity and InclusionDegree and Area of Specialization:Bachelor's degree (BS) in information technology, or the same in an allied health profession (e.g., medical laboratory science), requiredMinimum Years and Type of Relevant Work Experience:5 years of relevant work experience required in the following areas, including but not limited to:* Applications support* Interfacing (including HL7)* Maintaining and troubleshooting software and hardware systems* Delivering customer service* LOINC* SNOMED* CAHIMS or CPHIMS certification preferred, but not requiredAdditional Information:* Knowledge and compliance with HIPAA (confidentiality).* Effective organizational skills, including prioritizing and time management.* Working knowledge of Lab operations, equipment interface requirements, and Lab Information Management Systems (LIMS).* Working knowledge of application interface techniques and tools, specifically HL7.* Working knowledge LOINC, SNOMED.* Knowledge of the principles of system analysis.* Effective listening skills.* Ability to think critically.* Effective written or and oral communication skills.* Effective presentation skills (small and large groups).* Effective interpersonal skills, including: building and maintaining relationships, and conflict resolution.* Ability to work independently and as part of a team.* Clear and consistent follow-through on documentation.* Knowledge of principles and tools.* Ability to sit continuously at a computer terminal for up to 5 hours or more per day.* As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.Department(s):A527000-WI STATE LAB OF HYGIENE/CDD/MICROBIOLOGYWork Type:Full Time: 100%Appointment Type, Duration:Terminal, 24 month appointment.This position has the possibility to be extended or converted to an ongoing appointment based on need and/or fundingSalary:Minimum $51,292 ANNUAL (12 months)Depending on QualificationsInstructions to Applicants:To begin the application process please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.If you have questions, you may email firstname.lastname@example.org or call Kelsey Gordon, 608-262-5594.
Location/Region: Madison, WI (53706)