Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easter Seals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.E-Commerce SupervisorSummaryTo assist in the overall operation of the Retail Operations E- Commerce Department.Essential Duties & Responsibilities* Key holder; opens and closes the operation at scheduled times.* Coordinates with Transportation as required ensuring delivery or pickup of donated and processed materials.* Ensures quality customer service and listing quality by diligently monitoring online customer feedback rankings.* Communicates all relative reports with Retail Stores.* Prepares and maintains all necessary reports for E-Commerce Department.* Maintains cleanliness in storage and production areas; ensures safety in all areas.* Maintains positive, team atmosphere and relationship with peers, subordinates, and other departments.* Directs, supervises, and coordinates staff activities to ensure goals and objectives are being met.* Provides training and development to all staff members and encourages an environment of learning and growth.* Other duties may be assigned.Supervisory ResponsibilitiesDirect supervision of employees and volunteers in absence of E-Commerce Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Education RequirementsHigh School Diploma / GEDExperience RequirementsAt least 2 years' experience within an E-Commerce position and five years supervisory experience. Must have an in-depth understanding of the rules and regulations involved selling goods in an online marketplace.QualificationsMust maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider.Must maintain the ability to pass a criminal background check and random drug screens.Skills & Abilities* Must have working knowledge of MS Office and other web applications.* Must have top notch research capabilities.* Must be self-motivated and able recognize and analyze current trends in the global online marketplace and develop improved processes.* Must be able to multi-task and work both rapidly and efficiently.* Ability to communicate effectively and figure simple math computations.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must have the ability to stand for eight hours and ability to bend and twist. The employee frequently is required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Goodwill Easter Seals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and Affirmative Action (AA) compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. This policy applies to all employment decisions, including, but not limited to recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.
Location/Region: Dayton, OH (45401)