SUMMARY:The Advisor Business Intelligence supports internal and external customers using technical, data, and business skills to produce insightful business data analytics.GENERAL RESPONSIBILITIES:* Responds to requests, determine business objectives, translates to data needs, and provide reports, charts, and insights via BI tools.* Designs data specifications for analytic and reporting requests/initiatives and collaborates with BI developers for execution.* Advises on the data and metrics needed to meet business requirements.* Interprets data using exploratory data analysis and descriptive statistics.* Performs diagnostic analytics to help understand root causes.* Responds to ad hoc report requests by first understanding business objectives.* Conducts diagnostic analysis in order to help determine root cause of performance metrics.* Communicates insightful account of analytic findings including trends to internal and external customers.* Ensures data is delivered with a high level of integrity and consistency.* Provides feedback / suggestions for improved data governance, business rules, practices, etc.* Assists in defining actionable metrics, develops recommendations, and identifies process improvement opportunities.* Acts as project manager for new client implementations and existing analytic deliverables coordinating with leadership, implementation, corporate partners to ensure BI design is optimal.* Serves as a thought leader in the area of reporting and analytics to program teams and other internal and external customers.* Performs quality assurance testing of deliverables.* Works to leverage existing functionality and aligning to the Pontoon standards while making sound decisions on the necessity of customization.* Analyzes KPI's, ensuring metrics provide a clear picture of overall program performance as well as measuring against contractual service level agreements (SLAs).* Participates in special projects and performs other duties as assigned.EDUCATION & JOB REQUIREMENTS:* Minimum of a bachelor's degree, preferably in Statistics, Mathematics, Economics, Computer Science, or Business.* Two (2) to five (5) years' experience in business analytics, project management and/or statistical modeling.* BI Report/dashboard development experience with PowerBI or similar tools such as Tableau, Spotfire, etc. required.KNOWLEDGE, SKILLS & ABILITIES:* Skilled in communicating effectively verbally and in writing.* Ability to establish and maintain effective working relationships.* Experience in the Staffing industry strongly desired.* Experience with VMS tools, such as Fieldglass, or Beeline, and/OR ATS tools, such as BrassRing, PeopleFluent, Avature, Taleo, or SuccessFactors strongly desired.* Experience with statistical software such as R, Python, SAS, or SPSS desired.* Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.* Understanding of data concepts such joins, filters, pivots/un-pivots summary/detail, data transformations, mappings/normalizations, etc.* Understands and utilizes BI tools and data resident within BI environment in order to be able to build reports and data visualizations.* Understands and utilizes capabilities of existing EDW data model and the optimal way of incorporating data, as necessary.* Ability to diagnose potential root causes using data, combined with business knowledge.* Ability to extract and transform data from BI tools and source systems in order to meet reporting and analytics requests.* Knowledge of statistical concepts and ability to perform descriptive analytics.* Exploratory data analysis (EDA) skills.* Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
Location/Region: Richmond, VA (23234)