Do you thrive in a fast pace environment? Are you motivated by hitting goals? Do you enjoy speaking to customers over the phone and problem solving? Then this is the job for you!
We are partnered with a company that is experiencing a ton of growth, located in the Chicago Loop who is looking to hire eager and competitive candidates to join their team of Collections Specialist. Easy to get to on public transportation, our client is also surrounded by some of the best restaurants and stores in Chicago!
As a Collections Specialist, you will receive ongoing trainings with managers to continue to challenge and grow your career in both customer service and collections. If you feel confident in your abilities as a Collections Specialist, then continue reading for the requirements and responsibilities of this role!
Collections Specialist Responsibilities:
- Handle a high volume of outbound calls to collect payments on delinquent loans
- Ensure superior customer service through excellent written and verbal communication skills
- Maintain a customer service mentality through education regarding loan payment plans and arrangements
- Assist customers with their payment plans and processes
- Document customer interactions using their designated system
- Perform related tasks as assigned by management
- Thrive in a sales driven environment by providing strong and professional customer service and thereby create referrals
Collections Specialist Requirements:
- Ability to present a professional image to customers, co-workers and outside contacts
- Excellent oral and written skills to effectively communicate in the English language
- Ability to prioritize multiple tasks and work well under deadlines
- Prior collections experience or high-volume outbound calling experience is required
- Degree not required, but preferred
- Experience working in a metrics or goal driven environment is required
This is a great opportunity to thrive and learn with a growing company. The exposure and training can lead to success. If you are interested apply today!
Keywords and Related Terms: collections representative, collections rep , collections , collector , customer service representative , csr , customer service , CSR , representative , call center , inbound , communication , sales representative , loan processor , sales , collections representative , telesales , telemarketer , telemarketing , delinquent , payment , past due , account, debt collector, collections specialist, collections agent , outbound , default resolution , skip trace, first party, third party, accounts receivable
LaSalle Network is an Equal Opportunity Employer, m/f/d/v.
LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, marketing, sales, supply chain, call center, accounting and finance, executive search, technology, healthcare revenue cycle, and human resources, LaSalle serves companies of all sizes and across all industries
Location/Region: Chicago, IL