We are seeking an IT Help Desk Professional to join our team! You will handle a variety of projects to support and improve the organization's network systems.
- Manage all aspects of the networking platform
- Troubleshoot network & system issues
- Monitor active network and server infrastructure
- Perform routine preventative maintenance on equipment
- Administer network security measures to prevent system interruptions or breaches
- Execute sensitive data backup and restoration procedures
- Document all technical procedures and user guides
- 2 years previous experience in Help Desk/IT Systems Administrator position
- Knowledge of TCP/IP and data protocols
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Strong troubleshooting and critical thinking skills
- Firewall and VPN Experience - Fortinet experience is a plus
CSI is a full service IT company serving customers in the Chicago area for over 20 years.
Location/Region: Lake Zurich, IL