Napleton Automotive Group has a centralized BDC (Business Development Center) in West Palm Beach, FL that is looking for customer focused call center representatives to join our team! Our BDC supports the internet sales function for 14 of our dealerships nationwide!
* Work in a call center environment, and handle all customer inquiries, follow-up, and lead generation.
* Handle incoming and outgoing phone calls, texts and emails.
* Prospect follow-up calls, schedule appointments for sales, and gauge customer satisfaction.
* Follow up with existing and potential customers to generate leads.
* Other duties as assigned.
* Excellent customer service & computer skills required.
* Automotive experience preferred but not required.
* Ability to communicate persuasively with customers to set appointments.
* Ability to work flexible hours * Ability to pass background check, drug test and motor vehicle report
Location/Region: West Palm Beach, FL (33411)