SUMMARY: Responsible for the training and development of new employees on department specific responsibilities & policies in conjunction with their management and HR.
DUTIES: Trains new employees on department specific policies, best practices, and service. Assists in compliance with relevant PME, Tribal, and Federal policies and regulations. Provides ongoing constructive feedback to employees as needed. Provides performance feedback to supervisor(s) of employees as requested. Consistently leads by example regarding professionalism, energy, appearance, adherence to policies and procedures, integrity, and attendance. Identifies opportunities to improve area/venue in guest relations and best practices. Reports directly to department and HR management regarding training progress and issues, and may be instructed by HR management to perform other duties as assigned.
QUALIFICATIONS: High School diploma or GED required. Hospitality, gaming, and/or food service experience preferred, trainer or supervisor experience preferred. Other certifications may be required based on department requirements.
About this company
The Suquamish Clearwater Casino Resort was established in a large tent in 1995 and moved into its current building in 2003. In 2006 Clearwater opened the beautiful resort, pampering guests with rustic elegance and a wide array of luxurious amenities.
The resort features a waterfront hotel, full-service spa, high-tech meeting spaces and the excitement of casino nightlife with table games, slots, dedicated Keno and Poker rooms plus much more!
In March of 2014 Clearwater opened up the new 700 car parking garage. In summer of 2015 Clearwater opened a 10,000 square foot meeting space, a hotel addition that added an all-water view 98 room, 6 story hotel wing that includes Fine Dining & Café style restaurants.
An extensive remodel and expansion of the casino including a new Smoke-Free gaming area, new Beach Rock Music and Sports Bar, remodeled Gift Shop, Buffet, Players Club and more was completed in September 2016.
The Suquamish people have lived along the shores of the Kitsap Peninsula for more than ten thousand years. Taking their name from the word for “clear salt water,” Suquamish ancestors thrived by harvesting salmon, clams and other natural foods. Their robust culture is rich with art, dance, song, ceremony and ritual.
Location/Region: Suquamish, WA