Napleton Automotive Group owns and operates 50 retail automotive dealerships in seven states. Our group also has rental car facilities, body shops, and a real estate portfolio located throughout the nation.
New car franchises include, Acura, Alfa Romeo, Aston Martin, BMW, Chrysler, Dodge, Fiat, Honda, Hyundai, Infiniti, Jeep, KIA, Lexus, Maserati, Mazda, Mitsubishi, Nissan, Porsche, RAM, Subaru, Scion, Toyota, and Volkswagen.
Our group employs over 3,000 people and ranks as top Automotive Group in Illinois.
Napleton was also ranked 26 out of the top 150 automotive groups in the U.S. for 2017 based on new car volume!!
NAPLETON CJDR CLERMONT, FL is seeking an organized and detailed Service Advisor.
Service Advisor responsibilities
* Greeting customers promptly * Obtaining customer and vehicle information
* Clearly reporting all vehicle symptoms as described by the customer
* Determining and recommending needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verifying that the final invoice reconciles with the work performed on the repair order
* Explaining all completed work and charges to customers
* Minimum 1 year experience in a service advisory role
* ADP experience is preferred but not required.
* Positive attitude * High volume mentality
* CSI focused
* Required experience:
* Service Advisor, Dealership, Automotive Knowledge: 1 year
* Paid time off * Family owned and operated
* Health, Dental, Vision, & Life Insurance
* Internal Growth
* One of the largest dealership groups in the midwest
Location/Region: Clermont, FL (34711)