Company information:

Name: CAMBA

Location: Brooklyn, NY

Job Details:

Job title: Client Advocate II (Housing)- Brooklyn Cluster Program

Location: Brooklyn, NY

The Brooklyn CAMBA Cluster Program provides comprehensive case management services to up to 400 homeless families residing in cluster apartments throughout Brooklyn. The program strives to assist families to make the transition into permanent housing and to achieve independence and stability in the community.

Essential Duties and Responsibilities: The person filling this position is expected, under close supervision, to: (1) assist case managers by being a client liaison with outside organizations regarding such matters as education, healthcare, housing, social services, legal issues, etc housing and public benefits; (2) assist clients in attaining their Housing and Entitlement related goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA; including the following:

Establish and maintain professional relationships with clients and client confidentiality in order to engage then in case management services.
Develop curriculum to address shelter residents Housing, Independent Living Skills and Entitlement related needs including permanent housing search process and options.
Develop a series of monthly Housing readiness Workshops.
Develop and maintain a Bulletin Board that serves to provide relevant Housing related information.
Provide individualized and group counseling on housing and entitlement related topics.
Organize and schedule presentations by local housing experts and/or landlords.
Provide support, training and coordination of the peer counselors.
Select appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training.
Establish linkages with community-based organizations, realtors, brokers and landlords.
Conduct marketing and outreach presentations regarding the program recruit clients and resources.
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
In collaboration with the case manager(s), work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Ensure that LTS shelter clients are First Priority on Target listing for move out and notify Housing Specialist of expectation of clients identified and move out date.
Provide all required information for weekly/monthly/quarterly/annual reports.
Create and maintain client files and make copies of all client documents.
Verify and submit correct Office of Re-housing Identification Numbers (OORD) and Public Assistance case numbers.
Assist case managers to schedule appointments for client with referral organizations.
Assist case managers to escort clients to appointments (apartment viewings, public benefits, educational, medical, social service, etc.).
Assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.

Position ID: 4116901

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